Shipping policy
Shipping Policy – Élise de Vancouver
Shipping times Below you will find the average shipping time for all our packages:
• After placing your order, processing takes 1-3 business days. During the week this means one business day, but if you order on Friday evening or over the weekend, it may take slightly longer.
• After processing, your order will be dispatched and delivery takes an average of 8-12 business days.
We strive to make the ordering and shipping process as straightforward as possible for our customers. If you have any questions or concerns, please contact our customer service team at hello@elisedevancouver.com.
Placing an order At Élise de Vancouver, the ordering process is as simple as possible:
1. Go to the product page and add the desired product to your cart by clicking the black “Add to Cart” button.
2. Make sure you have selected the correct variant.
3. Click the “Continue to Payment” button.
4. Enter the correct address details on the information page.
5. Click the “Continue to Shipping” button to verify the details you entered.
6. All shipping is completely free — this is our way of saying thank you to our customers.
7. Click the “Continue to Payment” button to view payment options.
At Élise de Vancouver, all payment options are SSL-encrypted, so you can always count on a secure payment environment. Available payment methods:
• Credit card (AMEX, Mastercard, Maestro, Visa)
• PayPal
• Google Pay
• Apple Pay
• Shop Pay
After selecting the appropriate payment method, click the “Complete Order” button and follow the instructions to complete your order.
Shipping costs We cover the shipping costs for every order. All our products are delivered 100% free of charge to your door. No minimum order quantity is required.
Order dispatch Found the perfect product on our website? We ensure that your order is processed and dispatched as quickly as possible.
Please note: like many other online stores, we are very busy and delays may occur. We do everything we can to ship your order as quickly as possible.
If you would like your order to be dispatched today, please contact us by email at hello@elisedevancouver.com